For Business Managers

Today's business processes are generally conducted in concert with application systems. These systems manage automated tasks and capture much of the data necessary to support your business processes. Manual tasks are sometimes monitored by the application systems and sometimes not. When they are managed by the system, there is no standard way to coordinate the process as a whole, knitting the manual and automated tasks together. Lynx Workflow provides your application teams with the tools to standardize and design well formed processes and then implement these processes over a standard infrastructure. Applications integrated with Lynx Workflow give you the tools to monitor, manage and audit the processes that run your business.

Process-centric applications designed around workflow can support realignment of your company around core business processes. Business processes become unbound from the proximity of people and materials, allowing unimpeded flow across organizational boundaries. Tasks flow freely according to the structure of the process. When manual intervention is required, tasks are assigned and routed to the appropriate people for completion. Users receive tasks via an inbox that is integral to Lynx Workflow, giving an individual a window into their currently assigned, prioritized tasks. Where desirable, an overview diagram of the entire case can be presented. This gives employees context and a better appreciation of where their task fits into the larger process.

Some of your processes may reach beyond the bounds of your enterprise. Lynx Workflow is designed to facilitate distributed processes where tasks are both internal and external, bringing you closer to your customers and suppliers. This gives you the same type of command and control of processes that rely on external resources that you have with internal processes, giving you the flexibility to have the task performed where it makes the most sense.

Lynx Workflow is one of the tools you need to run a process oriented organization. Let us show you how we have implemented process-centric applications and discuss how we can help your organization design and manage your processes. Please download our trial version of the Workflow Modeler or contact us at lynx@insurapro.com for more information.